Employer Resources

IT Support Services that we offer our clients:

• Network Support including: File, print, e-mail, multimedia, cable installation services, antivirus facilitation, domain management, network security and account management services
• Desktop and 24/7 Help Desk Support
• Full Life-Cycle Software Application Development Support including: Configuration Management, Commercial Off-the Shelf (COTS) integration, and Software Consultation and Planning Assessment
• Project Management
• Training Support
• Mainframe Processing Support
• Quality Assurance
• Web Design, Development, Installation and Maintenance
• E-Commerce Support

DSI created a Project Support Methodology (PSM), in order to address and support all project formal processes and procedures and to provide full life-cycle solutions. The intent of DataStaff’s PSM is to document the company’s best business practices in order to better satisfy the requirements and expectations of its customers and improve the overall management of the company. DSI’s quality goals address the following criteria in order to provide the highest quality products and related services:

• Create an effective relationship between the organization mission, quality goals and employees.
• Develop corporate personnel knowledge by arranging appropriate training for improving methods, developing skills and maintaining job satisfaction
• Convey the importance of meeting customer,statutory and regulatory requirements.
• Build and maintain a strong relationship with suppliers to emphasize product quality, distributionand services.
• Focus on customer-oriented systems and permanent improvement of products according to customer requests.
• Ensure that all resources are available in order to implement and maintain project requirements.

DataStaff’s PSM also addresses the appropriate formal processes and procedures for the following:

• Project management, project initiation, project monitoring and control, software quality management
• Project pre-development feasibility
• Functional development process requirements, design and implementationPost-development installation, operation and support, maintenance
• Integral processes verification and validation, documentation development, training process, change management and configuration management

Through it’s PSM, DataStaff provide its’ clients with a powerful means for system support and project management. The objective of DSI’s Project Support Methodology is to provide common standards to ensure that Information Technology projects are conducted in a disciplined, well-managed and consistent manner. The ultimate goals of this methodology are to promote the delivery of quality products that result in projects, which are completed on time, and within budget.